Privacy Policy
Last updated: October 1, 2026
Information we collect
Flow RCM collects information you provide through our website forms, such as your name, practice name, email, phone number, and details about your billing needs. We also collect standard usage data (pages visited, browser type) through cookies and analytics tools.
How we use information
We use your information to respond to inquiries, provide requested services and resources, schedule consultations, send newsletters you opt into, and improve our website. We do not sell your personal information.
Protected Health Information
Our website is not designed to collect Protected Health Information (PHI). Please do not submit patient information through website forms or chat. PHI exchanged as part of client services is governed by our Business Associate Agreements and HIPAA policies.
Sharing
We share information only with service providers who help us operate our business (for example, CRM and email providers) under confidentiality obligations, or when required by law.
Your choices
You may unsubscribe from marketing emails at any time and may request access to, correction of, or deletion of your personal information by contacting support@flowrcm360.com.
Contact
Questions about this policy can be sent to support@flowrcm360.com or Flow RCM Solutions, LLC, 1200 Commerce Street, Suite 400, Dallas, TX 75202.
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