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Behavioral Health billing

Behavioral health billing for outpatient, IOP, PHP, and SUD programs

Behavioral health billing combines carve-out payers, level-of-care authorizations, revenue codes, and strict documentation rules. Our team knows that landscape well.

Counselor listening to a client during a session

The problem

Where behavioral health practices lose money

  • Carve-out behavioral health payers and networks
  • Level-of-care authorizations and concurrent reviews
  • Revenue code and HCPCS billing for IOP/PHP
  • 42 CFR Part 2 confidentiality for SUD records
  • High patient-responsibility balances

How we handle it

What we put in place

Level-of-care auths

Initial and concurrent review management for residential, PHP, and IOP programs.

UB-04 & CMS-1500 expertise

Facility and professional billing with correct revenue codes.

Compliance-first

HIPAA and 42 CFR Part 2-aware handling of sensitive records.

Patient financial counseling

Clear estimates and payment plans that keep patients engaged in treatment.

Workflow

How a behavioral health claim moves through our team

  1. 01VOB & level-of-care check
  2. 02Admission auth
  3. 03Concurrent reviews
  4. 04Daily charge capture
  5. 05Claim submission & follow-up
  6. 06Discharge & final reconciliation

Client example

Residential and IOP treatment center, 48 beds

The situation. Level-of-care authorizations lapsed, so paid days were lost every month.

What we did. Concurrent reviews were scheduled ahead of every expiry, and UR notes were matched to payer criteria before submission.

paid days
+23%
fewer auth denials
86%
cash velocity
2x

Client details anonymized. Results vary by practice.

Find out what your billing is really costing you

Send us 90 days of claims data and we'll show you where revenue is slipping through, how much is recoverable, and what we would fix first. It's free and there's no obligation.

We sign a BAA before any patient data changes hands.