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Denial Management

Denial management that recovers revenue and prevents repeats

We work every denial to resolution and do root-cause analysis on each one. Appeals are written by specialists who know payer policy, and the patterns we find feed back into front-end fixes.

Denial trends reviewed on a tablet

What you get

Why practices hand denial management to us

Every denial worked

No denial is written off without review, correction, and appeal where justified.

Root-cause fixes

Denials are categorized by cause, payer, and provider so they don't recur.

Expert appeals

Well-documented appeals that cite payer policy and medical necessity.

Trend reporting

Monthly denial trend reports with prevention recommendations.

How it works

Our process, step by step

  1. Step 1

    Capture

    Denials are captured from ERAs and correspondence within 24 hours.

  2. Step 2

    Categorize

    Each denial is classified by CARC/RARC code, payer, and root cause.

  3. Step 3

    Resolve

    Corrected claims and appeals are submitted within payer timely-filing windows.

  4. Step 4

    Prevent

    Front-end rules and staff training close the gaps behind each pattern.

Questions

Common questions about denial management

Yes. We can run a denial recovery project on historical denials that are still within appeal windows.

Industry studies commonly put denial rates between 10 and 15 percent. Our current client average is 4.8%.

Find out what your billing is really costing you

Send us 90 days of claims data and we'll show you where revenue is slipping through, how much is recoverable, and what we would fix first. It's free and there's no obligation.

We sign a BAA before any patient data changes hands.