You can't improve what you don't measure. These eight KPIs give practice owners a clear view of revenue cycle health.
- Net collection rate (target 95%+)
- Days in AR (target under 35)
- AR over 90 days (target under 15%)
- First-pass resolution rate (target 95%+)
- Denial rate (target under 5%)
- Charge lag (target under 2 days)
- Cost to collect
- Patient collection rate
Review them monthly
Look at trends, not snapshots. Break each KPI down by payer, provider, and location to find exactly where to act.
