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Resources

Practical guidance on billing, coding, and getting paid

Articles, guides, and answers from our billing, coding, and credentialing staff, written for practice owners and administrators.

Guides

Free guides and templates

The same checklists and templates our own teams use.

  • Report

    The 2026 Revenue Cycle Benchmark Report

    Specialty KPI benchmarks for days in AR, denial rates, and collection rates.

  • Playbook

    Prior Authorization Playbook

    Payer-by-payer checklists and templates for faster approvals.

  • Toolkit

    ABA Billing Starter Kit

    Code sheets, modifier guides, and auth tracking templates.

  • Checklist

    Credentialing Checklist

    Every document you need to credential a new provider.

Questions

Frequently asked questions

What providers usually ask us about outsourcing, pricing, onboarding, and compliance.

Most practices pay a percentage of what we collect for them, starting at 3.5% depending on specialty, volume, and scope. We give you an exact quote after the free revenue audit.

No. You keep full ownership of your data and systems. You get live dashboards, monthly KPI reviews, and a named account manager you can reach directly.

Yes. We work inside the EHR and practice management system you already use, including Epic, athenahealth, eClinicalWorks, CentralReach, and Tebra.

Onboarding typically takes 2 to 4 weeks. We can keep working your existing A/R during the transition so nothing falls through the cracks.

Yes. We sign a Business Associate Agreement with every client and keep administrative, physical, and technical safeguards in place, including encryption, multi-factor sign-in, and role-based access.

No. We offer month-to-month agreements after onboarding, because we'd rather earn your business every month.

Most claims are submitted within 24 to 48 hours of receiving complete charge information.

Yes. We work inside your current EHR/PM system, so there's nothing new to migrate or learn.

Yes. We send patient statements, take billing calls, and set up payment plans in line with your policies.

Gross and net collection rate, days in AR, AR > 90, denial rate, first-pass rate, charge lag, and more, broken down by payer, provider, and location.

Most clients pay a percentage of collections, so our incentives match yours. Flat-fee and hybrid models are also available.

Typical onboarding takes 2 to 4 weeks, depending on system access and credentialing status.

Typically 48 to 72 hours before the appointment, with same-day checks for add-on visits.

Yes. We confirm coordination of benefits and verify both primary and secondary coverage.

Find out what your billing is really costing you

Send us 90 days of claims data and we'll show you where revenue is slipping through, how much is recoverable, and what we would fix first. It's free and there's no obligation.

We sign a BAA before any patient data changes hands.